eBay Community logo
    • Home
    • News & Updates
    • Buying & Selling
      • Buying
      • Selling
      • New to selling on eBay
      • Seller Tools
      • Shipping
      • Returns
      • eBay Advertising
      • Payments
      • Mobile Apps
    • Explore Categories
        • eBay Motors
        • Electronics
        • Collectibles & Art
        • Home & Garden
        • Clothing, Shoes & Accessories
        • Toys & Hobbies
        • Sporting Goods
        • Books, Movies & Music
        • Health & Beauty
        • Business & Industrial
        • Jewelry & Watches
        • Specialty Services
        • eBay Partner Network
        • Accessibility
        • eBay Developers Program
        • eBay Cafe
        • eBay Live
        • Community Mentors
      • Ask a Mentor
    • About
      • About the Community
      • Share Community Platform Feedback
      • Report eBay Technical Issues
      • About eBay
    • Community Events
      • Events
      • Seller Circle Hosts
      • Seller Circles
    • eBay Help
    All PostsDiscussionsBlogsIdeasQuestions
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
    •                    
                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
    Discussions

    Locked

    Discussions in this board are limited to the original poster and Community Mentors

    • Buying & SellingChevronRightIcon
    • Ask a MentorChevronRightIcon
    Canceling an purchase seconds after ordered
                     

    if I cancel an item within 30 seconds after I pushed order by mistake does it normally get canceled

    rmjohnston12
    rmjohnston12
    7View listings
    Posted 1 year ago·Last reply 1 year ago
                                           
             
    4 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    comics-scifi-collectibles

    comics-scifi-collectibles

    Mentor1 year ago
    1932View listings

    @rmjohnston12  Buyers can only request to cancel an order the seller has the right to approve it or not. 

     

    A seller may be shipping from a warehouse and can't cancel. 

     

     Sometimes this can be a financial hardship for sellers too as they have to front the refund and then wait for your money to clear.

     

     

                                           
    rmjohnston12

    rmjohnston12

    OP1 year ago
    7View listings

    I did request a cancellation I guess that is what I meant. I don’t have the money to pay for it and I’m going to end up in the negatives if you he cancellation doesn’t go through. I didn’t realize when it said continue to order it would be bought I thought I was putting it in a cart. I have messaged the seller but not sure how quite they respond. 

                                           
    comics-scifi-collectibles

    comics-scifi-collectibles

    Mentor1 year ago
    1932View listings

    @rmjohnston12.  All you can do is request to cancel.  After that it's in the sellers hands.  

    If you don't pay then they will cancel as buyer hasn't paid on the 5th day after the sale. 

    You will get an unpaid item strike.   One strike in 12 months won't hurt you but 2 or more in 12 months will limit you to buy it now only and no auctions or best offers for one year. 

                                           
    lady_madonna

    lady_madonna

    Mentor1 year ago
    *Volunteer Ebay Mentor*1039View listings

    @rmjohnston12 

    Buyers cannot cancel their orders, they can only request that the seller cancel the transaction.

    "Ordered by mistake" is not a valid reason per Ebay's Money Back Guarantee.

                                           
                                                                                     
    •                                                              
    •                                                              
    •