@thereavis5 This is volunteer help. An agent can't call you, you have to request a call back from the help page. This is a public message board and it's not safe to post your phone number here, I am going to ask for it to be removed.
An agent also can not cancel an order.
Are you a buyer wanting to cancel an order?
Buyers can only REQUEST to cancel. A seller can accept or decline.
If the seller declines your cancellation request, or if they've already shipped your item, you'll need to wait until you receive the item and then request a return. If your order wasn't canceled and you haven't received the item, you can report that the item hasn't arrived once the estimated delivery date has passed.
For future reference this is how you can contact customer service>
Or if you prefer>>
Here's how to contact eBay general customer service. 1. CLICK THIS LINK:
comics-scifi-collectibles
Mentor9 months ago@thereavis5 This is volunteer help. An agent can't call you, you have to request a call back from the help page. This is a public message board and it's not safe to post your phone number here, I am going to ask for it to be removed.
An agent also can not cancel an order.
Are you a buyer wanting to cancel an order?
Buyers can only REQUEST to cancel. A seller can accept or decline.
If the seller declines your cancellation request, or if they've already shipped your item, you'll need to wait until you receive the item and then request a return. If your order wasn't canceled and you haven't received the item, you can report that the item hasn't arrived once the estimated delivery date has passed.
For future reference this is how you can contact customer service>
Or if you prefer>>
Here's how to contact eBay general customer service.
1. CLICK THIS LINK:
https://www.ebay.com/help/contact?type=ContactUs&topicId=4000
2. Select a category that best matches your problem.
3. Answer the chat bots question by stating what you need help with. Be brief when you reply to the chat bot.
4.Type AGENT ( you may have repeat steps 3 and 4)
5. Request a call back or live chat. (Note that the contact options vary depending on the topic and staffing availability)
Monday to Sunday 5:00 am to 09:30 pm PST
3. Or you can also contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.
https://x.com/askebay
https://www.facebook.com/ebay
https://www.instagram.com/ebayforsellers/
6am to 6pm PST
krazzykats
·9 months agoScroll down to the bottom of this page and use the Contact Us. Have an agent call you. Never post personal information on a public message forum.
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