Cancelation Declined

Question

I ordered shoes on March 11th and canceled on March 19th after the estimated delivery was the 22nd and there were no updates of it being shipped and was still on the â€œpaidâ€ step. I figured the shoes couldnâ€™t have gotten to both the authenticator and me within 2 days. Upon this request I received an invoice on March 23 saying I cant get a refund because its too late(despite me still having not received updates from the seller and its still on the â€œpaidâ€ step) and I should be gettin...

disneyshopper · Accepted Answer

What is the estimated delivery date shown in your Purchase history?  When it is at least one date past that last estimated delivery date, you can file an Item Not Received case to get your money back.