@alexmarkus0 You will have to cancel the sale as out of stock/ damaged. You receive a Defect on your account. Cancel is in the drop down menu next to the item on this page> https://www.ebay.com/sh/ord/?filter=status:ALL_ORDERS
Here's how refunds work>>
Refunds, even for order cancellations, come out of your available funds not pending or held. If you do not have available funds then eBay charges your back up payment method for selling costs.
Have you entered your backup payment method for selling costs here: https://ppcapp.ebay.com/myppc/wallet/list Select Manage under the method you want to use then select Preferred for selling costs. I use a credit card.
Once you issue the refund and the buyers funds are released from being held or finish processing then the buyers payment is released to you.
comics-scifi-collectibles
Mentor2 years ago@alexmarkus0 You will have to cancel the sale as out of stock/ damaged. You receive a Defect on your account. Cancel is in the drop down menu next to the item on this page> https://www.ebay.com/sh/ord/?filter=status:ALL_ORDERS
Here's how refunds work>>
Refunds, even for order cancellations, come out of your available funds not pending or held. If you do not have available funds then eBay charges your back up payment method for selling costs.
Have you entered your backup payment method for selling costs here: https://ppcapp.ebay.com/myppc/wallet/list Select Manage under the method you want to use then select Preferred for selling costs. I use a credit card.
Once you issue the refund and the buyers funds are released from being held or finish processing then the buyers payment is released to you.