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Cancel item never heard back
I canceled an item said wait 3 days to hear from seller never heard from how do I get my money back.
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Discussions in this board are limited to the original poster and Community Mentors
I canceled an item said wait 3 days to hear from seller never heard from how do I get my money back.
lady_madonna
Mentor1 year ago@xxxthevixenxxx02
Buyers cannot cancel their purchases/orders, they can only REQUEST that the seller cancel the transaction, but the seller is not obligated to do so or respond.You will need to proceed with your transaction and wait for your item to arrive.
xxxthevixenxxx02
OP1 year agoThat's the thing it's not been shipped i also did put in request said give them 3 days to get back to me that's did not happen
disneyshopper
Mentor1 year agoGo to your Purchase History and locate the purchased item. What is the last estimated delivery date? You have up to 30 days past that date in order to file an Item Not Received case, to get your money back.
If it is past the 30 day limit, you will need to log into Paypal and file an
Item Not Received case there, if that is how you paid, as they allow up to 180 days from date of purchase to file, to get your money back.
If you paid with a credit card, file a charge back with your credit card issuer.