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Cancel a return as a buyer
Does anyone know how to cancel a return? I saw the directions but that does not work. Thanks for any help.
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Discussions in this board are limited to the original poster and Community Mentors
Does anyone know how to cancel a return? I saw the directions but that does not work. Thanks for any help.
comics-scifi-collectibles
Mentor3 weeks ago · Edited@jigra_3610 This should work>>>
Close a return request
If you've changed your mind and no longer want to return your item, it's easy to cancel your request. Here's how:
Go to your Purchases and find the item.
From the More actions dropdown menu, select See request details and then Close your request.
Select your reason for closing the return from the dropdown, and add details if you want to.
Select Confirm.
If you had already asked eBay to step in, you'll see 'case' rather than 'request'. You can still close it if things are resolved.
Be sure that you are happy as you can not open a new return case for this item.
disneyshopper
Mentor3 weeks agoIf you filed a return request, you can go to the request and you should be able to select to close/cancel it. Once you do that, you will not be able to file another return for that same item.