I received a bad DVD "4 Film Favorites Lethal Weapon". I contacted the supplier yesterday (July 31st), and he told me "Please feel free to start a return and mail it back and I will refund your money, once I receive it. I texted him back the same day to find out what he meant and have heard nothing. Even the post office didn't know what it meant! I need help with what this means!

Can someone tell me what does "to start a return" means? | Ask a Mentor

Can someone tell me what does "to start a return" means? | Ask a Mentor | eBay Community