can someone HELP?

Question

I listed two items on EBAY.....1 was sold and I did not receive payment.....How do I contact EBAY? The other item scammed me and then it listed again for sale..?I did not receive anything I don;t understand what happened...Can you helpt??

gator08041971 · Answer

@honey4260

Let's start by going here:

https://www.ebay.com/mys/sold

See if your item is listed under that link. If it is, then it was sold. Now, it might not have been paid for, and the buyer has a minimum of 4 days to pay for the item.

You can check your payment status of sold items here:

https://www.ebay.com/sh/fin/summary

That should show any pending or completed transactions.

You can also check here:

https://www.ebay.com/mys/unsold

To see if your item was not sold.

And this should show your active listings:

https://www.ebay.com/mys/active

Some items may get relisted if they are set to do so in the event they don't sell. There actually is an option for that.