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Can no longer add card for express payout
Been selling for years and have been using express payout since it was enabled awhile back. Attempted to switch cards and received the usual notification that I needed to upload a bank statement however this time I never received the email to do so or the prompt in the app. I've waited over 48 hours, deleted and re uploaded the card, adjusted the settings for where fees and payments go, frequency of payouts etc along with numerous other things all at the direction of customer service and nothing has resolved the issue. I keep getting promised I'll hear back from someone else in 24 hours and never do and I am trapped in a loop of being told to start over, wait 48 hours and then start over and wait 48 hours. The verification process seems to be stuck in limbo and I cannot get Customer Service to open a ticket or route me to someone who handles these types of issues. They keep "assuring" me that the next attempt or the next 24hr/48hr wait will fix the issue but the emails never come and the card is never verified. Looking for any other advice on how to fix this issue.
