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Can multiple listings be purchased and shipped together for one shipping fee?
Selling 3 listings to a customer and want to ship together for one shipping fee. Box will be the same size for all 3 together.
5 comments
inceptions
Mentor4 months agoHi @mikgann-ecymrluf
Yes you can, but remember that the shipping cost is based on weight as well as package size. If the buyer purchased the three items in three separate transactions, purchase the label using the option next to one of the items (adjusting the weight and package size as needed for all three) and copy and paste the tracking # to the other two transactions. Or use bulk shipping to combine the orders for the label.
https://www.ebay.com/help/selling/shipping-items/labels-packaging-tips/buying-printing-shipping-labels?id=4157&st=3&pos=3&query=Printing%20and%20canceling%20shipping%20labels&intent=bulk%20shipping&lucenceai=lucenceai&docId=HELP1118#section1
mikgann-ecymrluf
OP4 months agoThe buyer has paid the shipping for all 3 orders, how can I credit 2 of the 3 shipping payments? The box size is the same for all 3 as it would be for just one(baseball cards).
inceptions
Mentor4 months ago@mikgann-ecymrluf
As I mentioned, it's not only the box size, it's the combined weight that needs to be reviewed and adjusted as needed.
You can refund the buyer's shipping/handling over-payments by using the Send refund option in the dropdown (click the three dots) next to the order transaction.
mikgann-ecymrluf
OP4 months agoGreat, thank you for your guidance.
inceptions
Mentor4 months ago@mikgann-ecymrluf
You're very welcome.