can I put a website link in my ebay item?
My eBay post just got flagged and I am not sure why. I assume its because I had a link, which goes to my website.
I removed some stuff, but I still don't know what specifically triggered the violation.
Can someone tell me if I am allowed to put the website link on my listing? The website doesn't collect data, and there is a google form but its for support and inquire, which I do request for an email/phone in order to follow up with a response
1 comment
comics-scifi-collectibles
Mentor1 year ago@ay-6609 No you can not put a website link your listing. eBay doesn't want you advertising for offsite sales.
Does your listing show on this page>
https://www.ebay.com/sh/lst/active/contact-info
If it does then you should be able to revise it. There are some things that the bots pick up incorrectly as directing "offsite" .
The error message sounds like eBay thinks there is a phone number or other contact information in the actual listing.
Here are things to look for and edit to solve this:
1) Does your description mention "PayPal" if so, remove that.
2) Do you have a website URL, an email address, or a phone number in the description, the item specifics, or in the photos?
If so, remove those.
3) A series of 7 or 10 numbers that looks like a phone number?
4) An @ sign in the description?
5) A misplaced period example fitbit.ly lets go.to the mall
6) The word PO Box, Street, Avenue, or other things that could be part of an address?
7) If you copied and pasted the description, there can be a URL hidden in the text. I can explain how to remove that if needed.
Here are the policies that apply
https://www.ebay.com/help/policies/prohibited-restricted-items/personal-information-policy?id=4297
https://www.ebay.com/help/member-behavior-policies/policies/contact-information-sharing-policy?id=43...
If you can't figure it out from the above, can you copy and paste the description into this discussion so I can see it?