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Can I get a refund from eBay?
I have received an item that is clearly a counterfeit product but was listed as a genuine named brand. Where do I stand on getting a refund???
1 comment
jacbarcollectibles
Mentor1 year agoYou have 30 days from the date of delivery to open an “item not as described caseâ€. This overrides the sellers return policy. Go to your Purchase History and find the item. Then under “More actions†click on “Return item†and then select the reason for the return as “doesn't match description". It may ask you to attach a photo so the seller and eBay can see what was received. After this time has passed you would have to go to your payment source to see what help they can give.