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Can anyone tell me how to leave negative feedback for a buyer?
Can anyone tell me how to to leave negative feedback for a buyer?
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Locked
Discussions in this board are limited to the original poster and Community Mentors
Can anyone tell me how to to leave negative feedback for a buyer?
house*of*paws
Mentor2 years agoHi @mopi_31
No … because eBay removed a seller’s ability to leave negative or neutral feedback for buyers in 2008 … precisely because sellers rushed to retaliate against buyers who left them a neg.
I recommend you try to satisfy your buyer who received a defective/ broken item … AND THEN ask if they’re willing to revise the feedback they left.
If they don’t … you can leave a calm, professional Reply to reassure future buyers that you offer superior service if anything goes wrong with their order.
[I’m very sorry you received the neg … but don’t make it worse by trashing a disappointment buyer.]