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    Can ANYONE help with an International Shipping Program Question? TIA
                     

    Hi. I have asked this question before but I always get the same response referring me to all the links about the program. 

    Here is the issue....I am a top rated seller but I still have not been automatically enrolled in the program. When I go to the shipping preferences page there is nothing at the top about being enrolled or opting out. The very first line is 

    Shipping settings

    Exclude shipping locations
     
    Domestic:0
    International:0

    Edit

    bwairography
    bwairography
    193View listings
    Posted 1 year ago·Last reply 1 year ago
                                           
             
    3 comments

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       
                   
    comics-scifi-collectibles

    comics-scifi-collectibles

    Mentor1 year ago
    1932View listings

    @bwairography   I wonder if the bots are confused because of your town name?   Turkey, Texas?  

    Maybe the system is reading as shipping from Turkey the country and the US which would exclude the EIS program. Just guessing though.

     

    Your best option is to contact eBay customer service on Social Media.  I recommend using FB as the agents are the most experienced.  

     

    Contact customer service by sending a PRIVATE message on social media. Customer service verifies your identity before responding.

    https://twitter.com/askebay

    https://www.facebook.com/ebay

    https://www.instagram.com/ebayforsellers/

     

     

     

                                           
    bwairography

    bwairography

    OP1 year ago
    193View listings

    😂I am in Turkey Texas!

                                           
    comics-scifi-collectibles

    comics-scifi-collectibles

    Mentor1 year ago
    1932View listings
    @bwairography wrote:

    😂I am in Turkey Texas!

    I know, I saw that but the BOTS might think you are in TURKEY.     ðŸ¤£ 

     

    Did you try messaging eBay customer service on social media?  

     

    The phone agents are in another country and read from scripts so I don't think you'd get too far with an unusual issue.  

                                           
                                                                                     
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