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Can a seller post an item for sale that they do not have?
I just had a purchased cancelled by a seller who said they searched online retailers and could not find the item they listed for sale. This has to violate eBay policies, no?
9 comments
krazzykats
Mentor3 months agoSounds like a typical drop shipper. Someone who purchases the item after it sells. Not a good business model.
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oski-b
OP3 months agoSeems like something that should be against eBay policies.
krazzykats
Mentor3 months agoIt is, and it isn't.
Read more here:
Dropshipping and product sourcing eBay
I do believe your order was the type not allowed.
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oski-b
OP3 months agoYes. For sure. How do I report it to eBay? Thanks for your help!
lady_madonna
Mentor3 months agoNo need to report it as the seller received the defect from Ebay when they cancelled your order, therefore essentially self-reporting themself. Too many defects from Ebay may get their selling activity restricted.
oski-b
OP3 months agoSo eBay knows they are selling items they are subsequently trying to source online? I would think the cancellation is not that specific.
lady_madonna
Mentor3 months agoThe seller received a transaction defect from Ebay for cancelling your order.
oski-b
OP3 months agoWhat does that mean?
krazzykats
Mentor3 months agoOn eBay, a defect is a mark on a seller’s record that shows there was an issue with a transaction. It’s basically a “black mark” that can bring down your seller rating and impact your account standing.
Seller standards policy eBay
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