Locked
Discussions in this board are limited to the original poster and Community Mentors
CALLING A PERSON FROM EBAY
I need a phone number to reach someone at eBay
4 comments
Locked
Discussions in this board are limited to the original poster and Community Mentors
I need a phone number to reach someone at eBay
mr_lincoln
Mentor3 years agoHi @dfhotwire2007
It doesn't exist ... your options to speak or chat with eBay can be found via the Help and Contact link on the eBay page ...
If the Have us call you link is there great, if not you may be forced to use the Chat feature.
You can also post your question / issue here and volunteer members will reply OR tell you that yes, you do need to be in direct contact with eBay. Your choice ...
dfhotwire2007
OP3 years agoWhy can't we call them its an easy question to fix but the chat is garbage
eburtonlab
Mentor3 years agoWhy can't we call them
Customer service reps are working remotely, so there is no central number. If you want a call back you need to provide some details via the chat assistant so you can be connected to person from the proper department.
Most issues can be handled without a phone call.
mr_lincoln
Mentor3 years ago@dfhotwire2007 It all started to change when Covid hit and it's not just eBay that makes it hard to actually talk to someone, it is MANY companies ...
Many companies resort to 3rd party phone support groups who basically read policy back to those they speak to. The companies benefit financially by not having to hire direct employees and pay health care premiums or long term retirement benefits, etc.