Locked
Discussions in this board are limited to the original poster and Community Mentors
buying from zero feedback seller
I have bought an item from a zero feedback seller with a free local pick up.
Paid for it, messaged the seller to arrange pick up, waited and nothing. Messaged again with no luck, only
silence. Tried to cancel the order and ebay did not let me do so, because "it's been too long". What can I do next???
1 comment
wooden_flower
Mentor4 months ago@heliosun
You can open a not received claim. I believe this option is available on a local pickup purchase 10 days after purchase.
In your purchase history - select 'I haven't received it' as soon as this option is available, and follow the prompts.
The seller has 3 business days to provide tracking that shows delivery, or a refund. If he doesn't, go to your case and click 'ask us to step in'.