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Buyers not paying for Items they bid on
                 

Out of my last 8 sales 4 buyers have not paid for the items they bid on. Is any other sellers  having this problem lately?

dingo-4205
dingo-4205
40View listings
Posted 2 years ago·Last reply 2 years ago
                                       
         
1 comment

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                   
               
inceptions

inceptions

Mentor2 years ago
27692View listings

Hi @dingo-4205 

 

To avoid this issue, you can list as Buy It Now with the immediate payment required option turned on rather than listing as a auction.

 

Be sure you are taking action when buyers don't pay. Here's how:

 

If a buyer hasn't paid by day five, select the cancellation option in the dropdown next to the order using the reason that the buyer hasn't paid. The buyer will earn an unpaid item strike on his account. Two or more and his ability to buy will be limited or even ended.

Add the buyer to your blocked buyer list here:
https://www.ebay.com/bmgt/buyerrequirements

Scroll down that page and turn on the option to auto-block buyers with 2 or more unpaid items within 12 months. That will help to protect you from repeat offenders.

 

                                       
                                                                                 
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