BUYERS BEWARE: Sellers are allowed to deny returns and still have high ratings. DEMAND that the policy is changed and that Sellers must post their refusal in large all caps bold print in a prominent place, and that their rating be limited or lowered due to this. Although EBAY backs the Buyer with a money back guarantee, it is applied on a case by case basis where the merchandise is not described adequately or properly, and first you go to a Seller and ask for a refun...

Buyers getting merchandise different from what they ordered | Ask a Mentor

Buyers getting merchandise different from what they ordered | Ask a Mentor | eBay Community