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Buyers address is invalid
Post office doesn't recognize the buyers address
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Locked
Discussions in this board are limited to the original poster and Community Mentors
Post office doesn't recognize the buyers address
eastlaneave
Mentor8 months ago@four_7906
You'll need to cancel the sale for 'Problem with Buyer's Address'
-- You can cancel right here, just click the picture of your item and follow the steps.
https://www.ebay.com/help/selling/getting-paid/sellers-can-cancel-order?id=4136
You can contact the buyer and advise them of the issue.
Once you relist, you can invite the buyer to purchase again and provide the correct address.