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Buyer wrong address
I sold a shirt yesterday to a person who recently moved. They asked me to send their item to their current address and not the one that came with the order. They said they had changed it after realizing they paid for the item from me under their old address. They also said that it cannot be changed after the fact.
Is there any way for me to change the address? How do you deal with these issues?
1 comment
lisa5768
Mentor2 years ago@shanesfinds
You will not be able to change the address after the sale. Let the buyer know eBay requires you to ship to the address on the order. You will need to cancel the sale using reason problem with buyer's address. Then list the item again for the buyer to repurchase with the correct address.