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Buyer won't return item or respond to messages
I'm looking for advice on what my next step is. A buyer purchased an item and then said he wasn't happy with it and wanted a refund. After a few days of trying to get him to cover the shipping I decided he wasn't worth the stress of arguing and gave him a full refund but now he isn't returning the item and he will not respond to my messages.
1 comment
house*of*paws
Mentor2 years agoHi @Anonymous
You should have sent him the shipping label. Once you’ve refunded him … he has no incentive to return the item. I hope the item wasn’t too expensive.