Buyer Won't Respond - What Now?
I purchased an auto part from a seller, and it failed about 3-4 months after purchase. The eBay return window has closed, but the seller lists a 1-year manufacturer warranty in the item listing. I would like to receive a refund in line with that manufacturer warranty, but the seller has not responded to 3 separate requests. Since the return window has closed, I don't have the option to ask eBay to step in. What options do I have for receiving support with this matter?
1 comment
comics-scifi-collectibles
Mentor1 month ago@nm1_73 Warranties are through the manufacturer. Most manufacturers do not honor warranties for items purchased from a third party, the sale has to be from an authorized retailer.
I do wish that eBay wouldn't allow sellers to say there is a warranty on their items.