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Buyer Won't Respond, Item shown as delivered, but awaiting pick up
Summary: cmc46 sent an item to a buyer, and the tracking shows it was delivered to the local post office. Despite notifying the buyer, they haven't responded, and the tracking now suggests redelivery scheduling. krazzykats advised waiting for the item to be picked up or returned and not to contact the buyer further. cmc46 agreed to wait.
I mailed an item, the tracking number shows it was delivered as 9/14/26 at the person's local post office. The tracking message showed it was available for pickup by the buyer. On 9/18/26, I sent the buyer a message about the item ready for pickup. No response from buyer. Yesterday, on the tracking message, it said "Reminder to Schedule Redelivery of your item". Not sure what to do now. I would like to be paid, did everything right on my end, but the buyer needs to go pick up the item or something. Now what?
disneyshopper
Mentor2 weeks agoIf the buyer never picks up the package, it will be sent back to you. Once you get it back, you can refund the Item Price only, and relist the item for sale.
krazzykats
Mentor2 weeks agoYou have to wait until either the item is returned or picked up by your buyer. I would not continue to bug my buyer.
cmc46
OP2 weeks agoThanks for your reply. I'll just wait.