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Buyer won’t return item or refund
Buyer wont return refunded item
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Discussions in this board are limited to the original poster and Community Mentors
Buyer wont return refunded item
lady_madonna
Mentor2 years ago@twmangrov
Sellers don't refund until AFTER they receive the returned item. Now the buyer has no incentive for returning the item, nor are they required to. Have you contacted the buyer? Have you sent a prepaid return shipping label?
Read this: https://www.ebay.com/help/selling/managing-returns-refunds/handle-return-request-seller?id=4115