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Buyer wins auction, wants to pay, but seller does not ship to buyers country.
Seller requests buyer to cancel bid but know response. Can seller reslist without bidder canceling their bid?
1 comment
woodland_gnome
·3 years agoA "bid" cannot be cancelled after the auction ends, by either seller or buyer.
You are not under any obligation to ship anywhere you didn't agree to ship. The buyer can only pay if s/he gives a shipping address in a location you've set up to ship to. If s/he does (many international buyers use forwarding services or friends or family in the US) your obligation is to deliver the item as described to that address, any forwarding from there voids the Money Back Guarantee. If s/he doesn't you can cancel for non-payment after 4 full days. THEN you can relist or make a Second Chance Offer safely. Until then the buyer can pay (again, with an address in a location you ship to) and you run the risk of having two paying buyers for one item.
S/he was able to bid/buy because either s/he has a Primary Shipping Address in the US or you didn't set your Buyer Requirements to block those with PSAs in a location you don't ship to (the default for all Buyer Requirements is OFF).