LockedDiscussions in this board are limited to the original poster and Community MentorsBuying & SellingChevronRightIconAsk a MentorChevronRightIconBuyer wants to return an item Have eBay call meblueridgeman33648View listingsPosted 2 years ago·Last reply 2 years ago 1 commentComment Newestlady_madonnaMentor2 years agoVolunteer Ebay Mentor1040View listings@blueridgeman33 If you could provide some details regarding the situation, we can advise you. If the buyer has filed a Return Request, you can read the information about how to respond:https://www.ebay.com/help/selling/managing-returns-refunds/handle-return-request-seller?id=4115 Keep in mind that Ebay's Money Back Guarantee for buyers overrides a seller's "No returns" policy.
lady_madonna
Mentor2 years ago@blueridgeman33
If you could provide some details regarding the situation, we can advise you.
If the buyer has filed a Return Request, you can read the information about how to respond:
https://www.ebay.com/help/selling/managing-returns-refunds/handle-return-request-seller?id=4115
Keep in mind that Ebay's Money Back Guarantee for buyers overrides a seller's "No returns" policy.