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Buyer wants to return
The item was purchased 1 month ago. He is disputing details that were clearly marked in description. Also said a knob was broken, but clearly not when it was shipped. He could not provide a picture of packaging to claim damage in transit.
Im not sure if he used the unit for what he needed it for and now wants to return. His correspondence with me is very minimal and takes a weeks to respond.
any suggestions? I have 2 days to rectify this dispute.
thx
I have a no return policy
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