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buyer wants to pick up
Made a sale, but buyer is known to me, lives in area and wants to pick up to save freight. what do I do to accommodate him?
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Made a sale, but buyer is known to me, lives in area and wants to pick up to save freight. what do I do to accommodate him?
richwinefiddles
OP2 years agoBoth answers were helpful. I printed them out and will use them to solve my customer's and my problem. Thanks to both!
comics-scifi-collectibles
Mentor2 years ago@richwinefiddles Let the buyer know that in order to not have a ding for no tracking and have proof of delivery for eBay that these are the steps you have to take.
1. Cancel the sale as problem with buyers address
2. Refund the buyer.
3. Relist with Local Pick Up only and they buy again
4. When the buyer comes to pick up the item you enter the code in the eBay app>
For proof of pickup you can:
To scan the QR code:
If the buyer doesn't have the QR code available, ask them for the 6-digit code they received through email and manually enter it in the app.
shipscript
·2 years ago@richwinefiddles
The best way to stay within eBay protections (for both buyer and seller) is to work with the buyer to cancel the sale and relist at a fixed price with local pickup. When the buyer repurchases and pays, eBay will provide the buyer with a 6-digit QR code to bring to the seller when picking up the item. The seller must use the mobile app to enter the QR code as proof of delivery. If the buyer can't find the code, or if the seller is unable to use the Mobile app, the seller should print out a copy of the sale and ask the buyer to sign as proof of delivery. The seller would then save the receipt as proof of delivery in the unlikely event the buyer disputes a credit card charge or opens a not-received claim. Since you know the buyer, it is unlikely that you would need proof, but it is best to follow the protocol anyway.