Locked
Discussions in this board are limited to the original poster and Community Mentors
Buyer wants to cancel return and keep item. How to cancel his return?
Any issues have been resolved and buyer wishes to keep product. What action is required now that the Buyer wants to cancel the return and keep product?
1 comment
evry1nositswindy
Mentor2 years agoThe buyer needs to cancel it on their end. Unfortunately, it still counts as a return in your metrics.