Buyer wants to cancel after I created the label and put in mailbox | Ask a Mentor | eBay Community

Buyer wants to cancel after I created the label and put in mailbox | Ask a Mentor | eBay Community

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Buying & Selling

Buyer wants to cancel after I created the label and put in mailbox

I have sold a item and creates the label and then after put in mailbox the buyer wants to cancel.

nevvynev

311 View listings

Posted 2 years ago·Last reply 2 years ago

1 comment

wooden_flower

Mentor2 years ago

74096 View listings

If you have sent the item, gently tell the buyer it is too late to cancel their purchase. If you accept returns, suggest that they open a return request after receiving their purchase.