buyer wants to cancel a purchase
Bought a used engine after I made an offer. Pictures were not very good and after carefully looking again and some research, I found this was a Chinese copy of a trusted brand(Honda). I never knew copies existed. It was described as a Honda. I requested seller cancel order , he offered me another engine, also a knockoff, but I declined and he agreed to cancel sale- item had not shipped. It has been several days and nothing has happened. What are my options?
2 comments
stuff4divas
Mentor3 years ago@rhrentz803 if u do not receive the item by the last estimated delivery date stated on the order, open an item not rec'd case, here is the link for info> https://www.ebay.com/help/buying/returns-refunds/get-help-item-hasnt-arrived?id=4042&st=2&pos=7&query=Get%20help%20with%20an%20item%20that%20hasn%27t%20arrived&intent=pay%20for%20item&context=9056_SELLER
if u do receive it and it is not as described, open a return item case for that reason, here is the link for info> https://www.ebay.com/help/buying/returns-refunds/return-item-refund?id=4041&st=2&pos=2&query=Return%20an%20item%20for%20a%20refund&intent=defective%20item&context=9056_SELLER%C2%A0
rhrentz803
OP3 years agoThanks
I was hoping seller would just cancel order, I would get my money back and be done
I politely told seller he should not continue to describe item as genuine when it is not
I really don't believe seller knows or cares