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Buyer wants to back out of agreed deal
The buyer made a counter offer to purchase a product. I accepted the offer. Now the buyer wants to back out. I’m OK with that. How do Cancel the sale without anyone getting Negative results?
1 comment
mr_lincoln
Mentor1 year agoHi @lucagn24
If the Buyer asked you to cancel (however they worded it) then you can cancel and one of the 3 reasons you will get is "Buyer requested ..." click that one. Neither you or the Buyer will get a strike on their account.
Also, here is the new Cancellation process in place for Buyers and Sellers: We’re simplifying order cancellations (ebay.com)
They launched that yesterday on the 28th.