Buyer wants item shipped to different address.

Question

eburtonlab · Accepted Answer

First, make sure the message is actually from your buyer. If not, ignore it. Buyers can change the shipping address at checkout right up until payment is sent. After that, the shipping address for that transaction cannot be changed. The seller is required to ship to the address that comes with the payment or lose all protection in the event of an "item not received" case. Scammers often send messages urging the seller to ship to another address, so sellers are rightly wary of such requ...