Buyer: Victor Mann- ninerfan1680 and... Buyer: Victor Mann- nolmanvic...same person... buying

Question

Buyer: Victor Mann- ninerfan1680 and... Buyer: Victor Mann- nolmanvic...same person... buying items from me and NOT paying.. this is Fraud account must be close.. buyers have same account. fraud.. harassing by buying multiple items.. blocked both accounts

sunnysouth1 · Answer

Hi @midlands_sales

If you have blocked both member IDs make sure you are also canceling the orders as unpaid. This gives the buyer a strike. 2 or more strikes will block them from most listings. Here is a link to help you. Don't send any invoices because doing that will delay the time you can cancel those orders.

https://www.ebay.com/help/selling/getting-paid/resolving-unpaid-items-buyers?id=4137&st=3&pos=1&query=Resolving%20unpaid%20items%20with%20buyers&intent=unpaid%20items&lucenceai=lucenceai&docId=HELP1091

I also suggest that you set your buyer requirements to help weed out the bad buyers.

https://www.ebay.com/bmgt/buyerrequirements

You can contact eBay to report this member using another ID to bypass your block. Here is a contact link and you can ask eBay to call you. eBay opens at 5 AM PT.

https://www.ebay.com/help/contact_us?id=4191&st=10

midlands_sales · Answer

Buyer: Victor Mann- ninerfan1680 and... Buyer: Victor Mann- nolmanvic...same person Fraud buying account Bidding on items and NOT paying