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buyer submitting false claims-
hey, i had a buyer submit a few weeks ago that they didn't receive an item. It was shipped eBay standard envelope with minimal tracking.
Anyway, she said she didn't get it, so I refunded her. Whatever, it happens.
She bought a few more items (stickers) after that
and now she is opening up another claim that she didn't receive this new sticker, BUT she wrote me a comment on her request confirming she, in fact does have the sticker that i refunded her on previously
her request is sitting open. I messaged her that I am aware she filed a claim on an item she had previously claimed she didnt. she never replied
what do i do now? do i report her
clearly she is trying to pull something shady here
plz help
