Locked
Discussions in this board are limited to the original poster and Community Mentors
Buyer submitted shippng labels
Hello, I sold an item probably around 15lbs. The buyer completed shipping labels that will not cover the shipping fee. What should I do?
1 comment
house*of*paws
Mentor5 months agoHi @jibehyme_0
Buyers don’t supply shipping labels. They just provide the shipping money the listing shows is owed.
The seller then purchases a shipping label themselves … and ships the item. [If you purchase your shipping label online … you are given a nice discount.]
The price of shipping is based both on weight AND dimensions of the package. [A vacuum cleaner is a bulky item, which could elicit an extra charge, depending on the shipping method you choose.]