Buyer shipped return and it arrived with postage due

Locked

Discussions in this board are limited to the original poster and Community Mentors

Buyer shipped a return back USPS Ground in a USPS Priority box. Post office wants $8 to deliver to me. Not sure if I should accept the package and pay, or let them return to sender. Can I deduct the $8 from their refund and will Ebay back me up on it? I offer returns with buyer paying to ship. Thanks!

standfast101

2142 View listings

Posted 1 year ago·Last reply 1 year ago

5 comments

comics-scifi-collectibles

Mentor1 year ago

1932 View listings

@standfast101. Just adding to @mr_lincolns great answer...

If you refuse the package you will have to issue a full refund.

standfast101

OP1 year ago

2142 View listings

Good to know! Thanks! Cindy

mr_lincoln

Mentor1 year ago

5086 View listings

Hi @standfast101

First, USPS should have flagged that package at the Buyer's local Post Office and charged them there unless they just dropped it off without handing it to a clerk.

If you are a Top Rated Seller you might be able to take advantage of Seller protections and deduct the original shipping the Buyer paid and possibly the $ 8 out of pocket expense if you pay and take delivery.

Seller protections | eBay

standfast101

OP1 year ago

2142 View listings

Thanks, I appreciate your response! Cindy

mr_lincoln

Mentor1 year ago

5086 View listings

@standfast101 wrote:
Thanks, I appreciate your response! Cindy

@standfast101

You are more than welcome ...