Buyer sends inappropriate emoji

Question

is there a recourse for buyers that are upset with you about a refund and they send you an inappropriate emoji. A buyer put an order in yesterday. I found my inventory error on that item and refunded the buyer today. She got upset and commented that it took me a day to tell her, then ended with a nasty emoji. Normally I would ignore it but what keeps her from trying to ruin my good eBay metrics.

wooden_flower · Answer

@hashh2932-xyakajk7bv

You can report the message. Click the 3 dots in the upper right.

If you correctly cancelled as out of stock, you already gave yourself the correct defect. There is no other metric she can impact.