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Buyer selected Local Delivery
Hello.
I have a buyer that selected Local Delivery. When I reached out to ask about arrangements, I noticed that his area was several hundred miles away from me. I asked him if he was in the area and meant to choose that option or if he needed it shipped? He did not respond. Four days later, I reached out to him again. No response.
Today, he reported the item as not received. I replied, telling him that I had reached out to him twice to ask if he needed it shipped, but he didn't respond, so I didn't know what he needed me to do. I also explained that, if he needed it shipped he would need to go back into his order to update his shipping preferences and pay for shipping.
His reply was simply that he would need it shipped because he doesn't live near me.
What have you done when you run into this?
disneyshopper
Mentor2 years agoIf the buyer has already paid the item price, and wants the item shipped, s/he will need to pay the shipping price. Ask for the buyer's Paypal email address so you can send a MONEY REQUEST using your Paypal account.