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Buyer says they didn't receive item
I just received an email from a buyer who says they didn't receive a package I sent to them in January. I checked USPS tracking and it says the package was delivered 2/2/24 at 11:50AM. What should I do?
1 comment
tree*fern
·2 years agoHi @spartan2354 You're not responsible for replacing or refunding the item if the tracking shows delivered. Tell the buyer to contact their local post office for help. Tracking includes GPS data so USPS can determine exactly where the package was delivered.