buyer says the item is half the weight that I sold

Question

Hi, I mailed an item that I weighed at over 1kg. My listing included photos of it on my scale. The buyer says he received it and it's only 600gr. I stand by my measurement and have no way to confirm he's weighing the item I sold him or that he didn't tamper with it.I think he's going to ask me to pay back the difference. In addition, it was an international sale with expensive postage. I can't prove he's scamming me but I feel like he's scamming me. How should I proceed?

scrapsf · Answer

I did use EIS. Do I need to contact eBay or just leave it between the buyer and eBay?

rfmtm · Answer

Did you use Ebay International Shipping (EIS)? If so let ebay handle it.

If you shipped it directly yourself, see if you can find a carrier scan with a weigh in. Or if you have a carrier receipt showing the weight.