Buyer said did not receive item. Do i have to refund?

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What happens in this case.

shelby7501

Posted 4 months ago·Last reply 4 months ago

3 comments

momtoabeautifuldaughter

Mentor4 months ago

Love my beautiful daughter92 View listings

Do you have tracking? What does it show?

shelby7501

OP4 months ago

Yes I re sent same tracking number that shows delivered yesterday.

momtoabeautifuldaughter

Mentor4 months ago

Love my beautiful daughter92 View listings

@shelby7501 wrote:
Yes I re sent same tracking number that shows delivered yesterday.

Okay, did you re enter it into the case?

If it shows delivery to the address on their payment then yes you should win