Buyer returned item to wrong address...
I am a seller. A buyer purchased an item from me. The item was shipped to the buyer. The buyer decided they wanted a refund. The buyer got a refund. The buyer attempted to ship the item back to me. My return address was outdated in eBay Desktop Version. Buyer shipped to location I no longer live at. Delivery was attempted 3 times on 3 separate days (all of which is still showing on the item tracking number). Because item was "failed to deliver", it was "returned to sender", who in this case is the original buyer. I have opened two appeal cases with no success. eBay staff keep saying contact buyer; buyer stopped responding three days ago. I have since updated my address in eBay.
End Results: Buyer was refunded the $500 he paid me and now has the item back since it "could not be delivered to me".