As the title states, Iâ€™ve gotten into a predicament where Iâ€™m having to deal with a buyer who, due to undisclosed user error on their part, broke the CPU he purchased from me only to claim that I intentionally sent him a broken/defective component. By his own admission, he claims that he â€œnoticedâ€ that a row of connector pins on the CPU were bent *after* slotting it into its socket, locking it into place, unsuccessfully attempting to boot his PC (because he broke the chip lol), and...

Hi @bowlofanger In addition to the replies from @disneyshopper and @jacbarcollectibles here is a link to your Seller protections. Depending on what you get back and what may apply to your account you may have options on how much to refund the Buyer to help cut your loss. You would Report the Buyer for abusing the return process and if they broke the item you might be able to refund up to 50% of the item cost and withhold their original paid shipp...

Buyer Requests Return After Negligently Breaking Purchased Item | Ask a Mentor

Discussions

Buyer Requests Return After Negligently Breaking Purchased Item | Ask a Mentor | eBay Community