Buyer requested change in the order after I printed shipping label

Question

A buyer purchased a book with dust jacket.I have purchased the shipping label but have not shipped the book yet.The buyer messaged a request to purchase only the dust jacket at a reduced price, as she only needs to replace the jacket on a book she borrowed and damaged. Would I cancel the order, then relist it for only the dust jacket at the price requested?Then how do I get reimbursed for the shipping label that I will not use? (The new shipping label will be must less due to less weight.)T...

inceptions · Accepted Answer

You can void your label and you can purchase a new one at the link below. https://www.ebay.com/ship/lmng/labels-history/my-ebay It would be cleaner to void the transaction and create a new listing for the dust jacket.