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Buyer Request for Refund
A buyer wants a refund because the box was damaged, but does not report any issue with product being damaged or not working. Anyone ever have success resolving this issue without having to make a refund? Should I go through the process of filing a claim with USPS to have it inspected, etc? Or will eBay stand with me, since buyer does not report damage to the product or product wasn’t as described? The item in question are diabetic test strips. They are contained inside of plastic cylinders. Also, the box seal is still intact, indicating that there is no compromise to the contents inside.
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