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Buyer refuses to return an item
I sold an item and the buyer claimed it was damaged. I accepted the return and refunded the buyer. I asked for information so I can provide a label to send them and they stopped responding. The case is closed and says I can’t appeal. What do I do?
1 comment
evry1nositswindy
Mentor2 years agoYou did it backwards. You first get the item back and then you refund once received. The buyer has absolutely no motive to return the item. The case is closed once you refund, so there is nothing you can do except learn for the next time. Sorry.