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Buyer Received Item but Requested Incorrect Refund
Hello,
I am writing to inform you that my buyer, Alexis Reyes 4le.65 has received the item with tracking number RE259681180LT confirmed on May 11th. However, they have incorrectly requested a refund. I have attached the tracking information as proof of delivery.
Could you please assist in resolving this issue?
Thank you for your help.
Best regards,
Vilma
1 comment
inceptions
Mentor2 years agoHi @smiltute
You need to respond to the item not received request with the tracking # that proves delivery.