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Buyer received item and hasn’t left feedback
I shipped 3 items in one package to an international customer in Uruguay. Items were shipped via USPS / EBAY account. On USPS side it says the package is still in Miami. On global tracker it says held by customs in Uruguay. The customer has the package and everything is fine… I’ve asked for feedback so I can get paid. They haven’t left it and it doesn’t seem like they intend to. EBAY is no help at all. They even pulled up the messaging system and verified the customer had it but said they couldn’t do anything without feedback being left. The item wasn’t scanned when it was delivered so it will never show delivered. I’m sick of dealing with EBAY’s outsourced CS in India. Does anyone have any advice? EBAY took their cut immediately but I’m still out almost $200 despite the customer having their items and being satisfied.
